Introduction
SmartManage AI ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service"). Please read this Privacy Policy carefully.
By using the Service, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Service.
Information We Collect
We may collect personal information from you in various ways, including when you:
Register for an account on the Service
Use the Service
Communicate with us (e.g., through email or customer support)
Participate in surveys or promotional activities
The types of personal information we collect may include your name, email address, phone number, billing information, content you share and any other information you choose to provide.
We may also automatically collect information about your device and usage of the Service, such as your IP address, device type, operating system, browser type, and information about the pages you visit, the features you use, and the actions you take on the Service.
How We Use Your Information
We may use the information we collect for various purposes, including to:
Provide, maintain, and improve the Service
Personalize your experience on the Service
Communicate with you about the Service, including updates, promotions, and customer support
Monitor and analyze usage and trends to improve the Service
Detect, prevent, and address technical issues and security risks
Comply with legal obligations and enforce our terms of service and other agreements
Disclosure of Your Information
We may share your personal information with third parties in certain circumstances, such as:
With service providers who help us operate and maintain the Service
When required by law or to comply with legal processes
To protect our rights or the rights of others, including to prevent fraud or enforce our terms of service
We do not sell, trade, or otherwise transfer your personal information to third parties for their own marketing purposes without your consent.
Data Retention and Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.
We will retain your personal information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.
Accessing and Updating Your Information
You may access, update, or delete your personal information through your account settings on the Service. If you have any questions or concerns about your personal information, please contact us at support@smartinfratech.com.
Third-Party Links
The Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You access and use such third-party websites or services at your own risk.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website. Your continued use of the Service after the changes become effective constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@smartinfratech.com
International Users
If you are using the Service from outside the country in which we operate, please be aware that your personal information may be transferred to, stored, and processed in the country where our servers are located and our central database is operated. By using the Service, you consent to the transfer of your personal information to the country in which we operate and the use and disclosure of your personal information in accordance with this Privacy Policy.
Children's Privacy
The Service is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to remove that information from our systems and delete the child's account.
Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your personal information, or object to or restrict the processing of your personal information. To exercise any of these rights, please contact us at the email address provided above.
California Privacy Rights
California residents may have additional privacy rights under the California Consumer Privacy Act (CCPA). See more at: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/. Users are able to change their personal information by emailing us at support@smartinfratech.com. According to CCPA, we honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
European Union and United Kingdom Users
If you are using the Service from the European Union or the United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR) or the United Kingdom's data protection laws. See more at https://eur-lex.europa.eu/eli/reg/2016/679/oj. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data, we hold about you and if you want it to be removed from our systems, please email us at support@smartinfratech.com.
Updates to This Policy
We may change this Privacy Policy from time to time to reflect changes in our practices, the Service, or applicable law. If we make changes, we will notify you by revising the date at the top of the Privacy Policy and, in some cases, we may provide you with additional notice, such as adding a statement to our homepage or sending you an email notification. We encourage you to review the Privacy Policy periodically to stay informed about our information practices and the ways you can help protect your privacy.